By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection Through Our Site
Users who reside outside of the United States should note that their information may be transferred to, stored, and processed in the United States. In certain circumstances, foreign courts, law enforcement agencies or regulatory agencies may be entitled to access personal information without notice. By submitting Personal Information (as defined below), users agree to this transfer, storing or processing of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to, those in the country where a user resides and/or is a citizen.
Personal Information Provided to Us
When signing up to use or receive more information about Aurora Insight’s products and services (the “Services”), Users may be required to provide information that could reasonably be used to contact them, or to identify them personally, or that otherwise relates to them as an individual (collectively, “Personal Information”) Personal Information may include a user’s name, email address, or username and password for an account).
Information Collected by Automated Means
We may collect and use information about how users use our Site and Services (“Usage Information”) to help us to keep the Site fresh and interesting to our visitors to tailor content to a visitor’s interests. Usage Information does not generally identify specific individuals, but if Aurora Insight associates such information with a specific and identifiable person, Aurora Insight treats such information as Personal Information.
In the course of collecting usage information, Aurora Insight also automatically collects users’ IP address, MAC Address or other unique identifiers (“Device Identifier”) for the computer, mobile device, Wi-Fi card, technology or other device (collectively, “Device”) used to access the Site or Services. A Device Identifier is a number that is automatically assigned to a Device when it is used to access a web site or its servers, and our computers identify the Device by its Device Identifier. When users use the Site, for example, we may view Device Identifiers.
Session Cookies ensure that users are recognized when moving from page to page within the Sites and that any information they have entered is remembered. Users can choose to not accept session Cookies by changing the settings in their browser.
Duration: Session Cookies expire once a user closes his or her web browser.
Persistent Cookies help the Sites remember user’s information and settings when they visit them in the future. This results in faster and more convenient access.
Features of the Service made possible by persistent Cookies include: authentication, language selection, theme selection, menu preferences, internal site bookmarks or favorites, among others. Cookies may enhance the online experience by saving preferences while users are visiting a particular Site.
Persistent Cookies also allow us to select which of our advertisements or offers are most likely to appeal to a user and display them while that user is using the Services.
We currently use a third party ad network to serve Cookies.
Duration: Eternal, unless deleted by the user.
If a user would prefer not to accept cookies, most browsers will allow him or her to: (i) change browser settings to notify the user when he or she receives a cookie, which lets them choose whether or not to accept it, (ii) to disable existing cookies; or (iii) to set the browser to automatically reject any cookies.
Start with these sites to learn more about browser privacy controls:
Additionally, Firefox and Chrome have extensive repositories of add-ons that can help enhance control over privacy.
Users can also learn more about Cookies by visiting www.allaboutcookies.org, which includes additional useful information on Cookies and how to block Cookies using different types of browsers. For more information on advertising using Cookies and how to opt-out of advertising Cookies specifically, please see Advertising; How To Opt-out below.
Please be aware that if Cookies are disabled or rejected, some features and Services may not work properly because we may not be able to recognize and associate them with a user’s Aurora Insight account.
We may also include web beacons (also known as Internet tags, pixel tags, tracking beacons and clear GIFs) with the content and ads that we deliver to users, which we will use to collect information regarding users’ interaction with such content and ads. A web beacon is a transparent graphic image placed on a web page or in an email, which indicates that a page or email has been viewed or that an email has been forwarded. In addition, a web beacon allows third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by third parties. A web beacon may also tell the browser to get content from another server.
How We Use the Information Collected
We use information we collect about and from users for a variety of business purposes, including, for example, to: provide the Services, to provide users information about our Services respond to requests that users make, improve the Services and offer additional services, and to better tailor content, advertisements, offers and the features, performance, and support of the Services; and for purposes disclosed at the time a user provides Personal Information or otherwise with the user’s consent. We may use transcripts of user e-mail conversations with our customer service agents for support, training, and improvements to our Services. If a user provides feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with the user’s Personal Information.
We may use Personal Information to send electronic newsletters or promotional emails, unless the user has requested not to receive such promotional communications from us or doing so would be prohibited by applicable law. Also, we may receive a confirmation when a user opens an email from us. This confirmation helps us make our communications more interesting and improve our Services. Users can opt-out of receiving further promotional messages from us by following the unsubscribe instructions provided in the promotional email they receive or by contacting us directly at firstname.lastname@example.org. We may use Personal Information to send Service-related communications, for which users may opt-out if they terminate their Account.
Information We Share
Third Parties Providing Services on Our Behalf
In order to provide the Services, carry out requests, to make various features, services and materials available through the Site or Services, and to respond to inquiries, we may share Personal Information or Usage Information, including Device Identifiers, with third parties that perform functions on our behalf (or on behalf of our partners), such as: (a) companies or individuals that: host or operate our Site; analyze data; provide customer service; manage payments; (b) advertisers; and (c) sponsors or other third parties that participate in or administer our promotions or provide marketing or promotional assistance. Unless we expressly state otherwise, such third parties do not have any right to use the Personal Information or Usage Information we share with them beyond what is necessary to assist us.
Agreement to Have Personal Information Shared
Law Enforcement Compliance
We may be required by law, or by law enforcement officers acting under the color of law, to record some or all of the communications on or through the Site or Services. We may, and users hereby authorize us to, disclose Personal Information and other information including user communications through the Site or Services, if required by applicable law or by law enforcement officers acting under the color of applicable law, or if we believe in good faith that such disclosure is necessary to: (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect or defend the rights, property, or safety of Aurora Insight, its employees, users, or third parties (especially in emergency situations).
Information We Receive from Third Parties
Aurora Insight may receive information about users from third parties. For example, if a user is on another website and opts-in to receive information from Aurora Insight, that website may forward to us the user’s email address and other information so that we may contact the user as requested. Users may also choose to participate in a third party application or feature (such as one of our Facebook or Twitter applications or a similar application or feature on a third party web site) through which users allow us to collect and share (or the third party to collect and share) information from such third party application, including Personal Information. In addition, we may receive information about a user if other users of a third party website give us access to their profiles and the user is one of their “connections” or information the user is otherwise accessible through his or her connections” web page, profile page, or similar page on a social networking or other third party website or interactive service.
We may match the information we receive about users from third parties with the information we collect ourselves to enhance the experience with the Services and to select which of our advertisements or offers are most likely to appeal to a user and display them while that user is utilizing the Services.
Access and Choices
Online Advertising; How to Opt-out
Aurora Insight may use third party analytics vendors to evaluate and provide us with information about the use of the Services and viewing of our content. We do not share Personal Information with these third parties, but ad network providers, the advertisers, the sponsors, and/or analytics service providers may set and access their own Cookies, pixel tags and similar technologies on Devices and they may otherwise collect or have access to information about users, including Usage Information, which they may collect over time and across different websites following a users’ visit to our services. We and our network advertisers may target advertisements for products and services in which users might be interested based on their use of the Services, visits to the Site and other websites. We may use a variety of companies to serve advertisements.
If a user prefers to not receive targeted advertising, he or she can opt-out of some network advertising programs that use their information. To do so, please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choices. Please note that even if a user chooses to remove information (opt-out), the user will still see advertisements while browsing online. Additionally, many network advertising programs allow users to view and manage the interest categories they have compiled from online browsing activities. These interest categories help determine the types of targeted advertisements that will be delivered. The DAA Opt-Out Page provides a tool that identifies its member companies that have Cookies on a browser and provides links to those companies.
Links to Other Sites
How We Protect Personal Information
The connection through which users access many of the Services is an SSL-encrypted link. However, if a user has VPN, Aurora Insight recommends using that channel for greater security. SSL-encrypted websites or pages, typically indicated by “https” in the address field and a “lock” icon, can also generally be accessed through the Aurora Insight Services. Users should be aware, however, that data packets from un-encrypted Wi-Fi connections can be captured by technically advanced means when they are transmitted between a user’s Device and the Wi-Fi access point. Users should therefore take precautions to lower their security risks. Aurora Insight recommends that users follow good security practices, such as ensuring that file-sharing is not enabled while accessing the Internet from an un-encrypted public network and that laptops have firewall and other protection against malware. Aurora Insight recommends that sensitive or private information should not be accessed via or transmitted over an unencrypted connection. While Aurora Insight takes steps to provide reasonable security for Personal Information, and employs physical, technical, and administrative safeguards to protect such information, we cannot ensure or warrant the security of any information transmitted to us, users utlilize the Services and provide us with information at their own risk.
We do not intentionally gather Personal Information about Users who are under the age of 13. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Information to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us.
How to Contact Us